Thursday, 5 July 2012

Comprehension passage and the Sales officer

Do you remember attending a Reading skill test where the question is to find answers for questions based on a paragrah/passage given before.
One of the best solutions for the same is to read the questions before hand and then go ahead to read the passage. This way you will be searching for the answer while you are reading the passage.
Benefits:
1. You will improve the concentration while reading the passage
2.You will save time for a much complex question later. :)
I was recently reading an article on active listening for the sales person,where the author encourages  to actively listen to the customer. In this way the sales person can take in each concern or suggestion from the customer as an opportunity for their business as well as to maintain a good relationship with the them.To help this the author even suggests to  have a set a questions  already in hand about the customers .
“What is the one thing that is this customer’s most pressing challenge today?” and “On what basis will this customer make the decision to buy or not?”This way the sales person listens constructively to the customer there by building better business and relationship.
So basically the logics are the same and we need to know what we need or what our interactions has to turn out to be inorder to effectively and positively utilize each of our daily activities.
what do you say...:).

Monday, 2 July 2012

Forgeting our Self Reliance threshold

I used to wonder when colleagues come to me for help on microsoft word and excel.The question includes how to circle a letter in word.How to descipher a function written by someone else in Excel...
It was not that they are less talented,but they forget that they can be self reliant at least by depending on google or other search engines.
Why would they not search  online.I dont know now.
We could say that that would help develop a relationship between 2 unknown people.Which is better.


Nan